AAron Metcalfe


------ About Me ------
------ Work History ------
IT Technician -- school -- june 2023 -- current
- Answering calls
- Diagnostic of IT problems / fixes
- Active directory
- Responding to tickets
NECS IT 1st Line support -- september 2022 -- march 2023
- First line customer support
- Answering calls
- Diagnostic of IT problems / fixes
- Active directory
- Helix – ticket logging
- Escalating call to correct team if needed
HeadDoor Supervisor 2020--Current
Door Supervisor 2018--2020
NCS - National Citizen Service
------ Educational and Qualifications ------
University
some of the modules I studied are listed below.
Year One
- Introduction to Computer Security and Forensics
- Network Technology 1
- Operating Systems Fundamentals
- Web Technologies
- Computing Fundamentals
- Programming 1
Year Two
- Network Technology 2
- Advanced Operating Systems 1
- Principles of Digital Security and Forensics
- Applied Programming
- Security Case Project
- Human Factors in Cyber Security
Year Three
- Individual Computing Project
- Wireless Networks and Security
- Advanced Operating Systems 2
- Web Application Integration
- Network Technology 3
College
Media - Pearsons BTEC Level 3 Cert in Creative Media Production
Subject | Grade |
---|---|
Communication and Employability skills for IT | Pass |
Computer Systems | Distinction |
Organisational Systems Security | Merit |
Event Driven Programming | Distinction |
Procedural Programming | Distinction |
Computer Game Design | Merit |
Information Systems | Distinction |
Project Planning with IT | Pass |
DataBase Design | Distinction |
Computer Systems Architecture | Distinction |
Data Analysis and Design | Distinction |
SpreadSheet Modelling | Pass |
Pre-production Techniques For Creative Media | Pass |
Communication Skills for Creative Media | Pass |
Film and Video Editing Techniques | Merit |
Single Camera Techniques | Merit |
School
Secondary School Grades
Subject | Grade |
---|---|
Mathematics | C |
English Literature | C |
English Language | C |
Geography | C |
------ Contact Me ------
Email: aaronmetcalfe@live.co.uk
Mobile: 07850130249